Privacy Policy

1. Introduction

FluxisWave ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fluxis-wave.com and use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Enrol in our programmes
• Fill out forms on our website
• Contact us via email
• Subscribe to our communications

This information may include:

• Name (parent/guardian and child)
• Email address
• Child's age
• Any additional information you provide in enquiry forms

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Access times
• Pages viewed

3. How We Use Your Information

We use the information we collect to:

• Process enrolment applications
• Communicate with you about our programmes
• Send programme updates and educational materials
• Improve our website and services
• Respond to your enquiries
• Comply with legal obligations

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our website and conducting our business
• When required by law or to protect our rights
• With your explicit consent

5. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Children's Privacy

Our services are designed for children and teenagers aged 11-18, but we collect information from parents or legal guardians, not directly from children under 16. If you are under 16, please have a parent or guardian submit enquiries on your behalf.

7. Your Data Protection Rights

Under UK data protection law, you have the following rights:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure of your data
• The right to restrict processing
• The right to data portability
• The right to object to processing

To exercise any of these rights, please contact us at [email protected].

8. Cookies

We use cookies to enhance your experience on our website. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: [email protected]
Address: 42 Kensington High Street, London, W8 4PF, United Kingdom